A new tutorial for all our experts and users at 24sessions!

This time, we are going to show you how to test if your browser has all the plugins or add-ons in order to function properly.

First of all, we are going to give you some tips to make it easier for you:

  • We support all browsers, but we’ve had better experiences with Firefox and Chrome. Especially Chrome has been the best by far 😉 (Click in each icon to download)

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  • If you don’t want to use those browsers you will have to use Flash. If you don’t have it you can download it here. 
  • We’re mobile friendly! That said, you can use our website in your tablet/iPad or smartphone to find experts, book sessions and make requests. Now, with the live sessions, if you have Firefox and Google Chrome downloaded, there should be no problem! (This is only available for Android at the moment, sorry!)
  • Make sure to change your settings so your browsers can access your camera and microphone.

HOW TO TEST 24SESSIONS IN YOUR BROWSER?

1. First of all, you need to be logged in in order to be able to make the request. (Doesn’t matter if you’re a user or an expert.)

[mk_image src=”https://36.media.tumblr.com/e3ce798bec04051f2af9062d3b8d4862/tumblr_nlbecr9b3b1qdo1j9o5_1280.png” image_width=”800″ image_height=”350″ crop=”true” lightbox=”false” frame_style=”simple” target=”_self” caption_location=”inside-image” align=”left” margin_bottom=”10″]

2. Hover over your profile image and a menu will display; click on the last option, “Help“.

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3. Now, on the HELP page, on the left side, there’s a lot of options under a list; you should click on “Test Room” in order to continue.

[mk_image src=”http://blog.24sessions.com/wp-content/uploads/2015/03/help2.png” image_width=”800″ image_height=”350″ crop=”true” lightbox=”false” frame_style=”simple” target=”_self” caption_location=”inside-image” align=”left” margin_bottom=”10″]

4. This is a test session room where you can test if everything works properly before booking a real session. Click on “Go to the test room” to continue.

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Your browser might alert you that it requires access to your camera and microphone. Click on Accept and let the page load.

5. If you see yourself, you’re ready to go! You should see yourself in a little box at the top right of your browser.

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6. If you still don’t see yourself please review the tips mentioned in the beginning of this post. If, however, it still doesn’t work, you can always ask us and search for help in our “Feedback Forum“.

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We are delighted to help you have an excellent experience with 24sessions!

Is this helpful? Would you like to see more tutorials? Comment below with your feedback and ideas for future tutorials!

[mk_button dimension=”three” size=”medium” outline_skin=”dark” bg_color=”#00c8d7″ text_color=”light” icon=”moon-quill” url=”http://24sessions.com/help/testroom” target=”_self” align=”left” id=”Buton ID” margin_top=”0″ margin_bottom=”15″]Test your browser now![/mk_button]